Tasks

  • directing and overseeing reservation, reception, room service and housekeeping activities
  • supervising security arrangements, and garden and property maintenance
  • planning and supervising bar, restaurant, function and conference activities
  • observing liquor, gaming, and other laws and regulations
  • assessing and reviewing customer satisfaction
  • overseeing accounting and purchasing activities
  • undertaking budgeting for the establishment
  • controlling selection, training and supervision of staff
  • ensuring compliance with occupational health and safety regulations
  • providing guests with local tourism information, and arranging tours and transportation

    Educational level

    • Semi-skilled
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