Hotel receptionists register guests, assign rooms, issue keys, provide information concerning the hotel services, make room reservations, keep a record of rooms available for occupancy and present statements of charges to departing guests and receive payment.
Skill level:
Semi-skilled
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- Salary range for the majority of workers in Hotel receptionists - from ₹16,008 to ₹48,344 per month - 2025.
- A Hotel receptionists typically earns between ₹16,008 and ₹27,869 net per month at the start of the job.
- After 5 years of service, this is between ₹20,339 and ₹45,692 per month for a working week of 48 hours.
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Job Responsibilities
- Maintaining an inventory of rooms available for occupancy, reservations and room assignments
- Registering arriving guests, assigning rooms, verifying customers’ credit and issuing room keys
- Providing information regarding hotel services and services available in the community
- Providing information about availability of accommodation and making room reservations
- Responding to guests’ requests for housekeeping and maintenance services as well as to complaints
- Contacting housekeeping or maintenance services when guests report problems
- Compiling and checking guest accounts for charges using computerized or manual systems
- Receiving and forwarding messages in person or using telephones or telephone switchboard
- Reviewing statements of charges to departing guests and receiving payment