Duties and tasks

  • Providing assistance with boarding, seating and luggage as required, especially to elderly, sick, or injured people
  • Ensuring that safety regulations are respected
  • Taking appropriate action in case of emergencies or accidents
  • Collecting and issuing tickets, passes or fares, and checking the validity of tickets issued previously
  • Responding to passengers' requests and complaints and providing information about stops and connections
  • Opening and closing doors for passengers
  • Signalling to drivers to stop or proceed
  • Attending to sleeping-cars and their occupants on passenger trains
  • Performing equipment safety checks prior to departure
  • Greeting passengers boarding transportation equipment, and announcing routes and stops

    Skill level

    Semi-skilled
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