Tasks

  • interviewing patients to obtain and process information required to provide hospital services
  • interviewing applicants for public assistance to gather information pertinent to their application
  • verifying the accuracy of information provided
  • initiating procedures to grant, modify, deny or terminate assistance
  • providing information and answering questions concerning benefits and claims procedures
  • referring patient or applicant to other organizations if they are ineligible for services

    Educational level

    • Skilled
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