Working for a Platform

Experiences of platform workers in 6 countries

  • It is often heard that the working conditions of platform workers are really bad. But is this true? 
  • Could it be that some platform workers, in India for instance, are quite happy with their jobs?
  • Which contracts are satisfactory?
  • Which platforms are considered the best by the workers or self-employed who find employment there?
  • Does it make sense to create Collective Agreements for platform workers?      

Over the next few years and WageIndicator Foundation will systematically collect answers to these and similar questions. At the same time we will gather more information about the working conditions of platform workers. We'll start by collecting data from platform workers in 6 countries:

What exactly will and WageIndicator do? 

We hope to be able to show in a couple of months which platforms - and which countries - have the shortest and longest working hours, which contracts are relatively better as compared to other contracts, and what the wage differences are between the platforms selected. The more information we collect, the better we will be able to compare and share smart solutions with platform workers, platform organisations, trade unions and other interested parties. A useful implementation our results could lead to are, for instance, platform clauses in Collective Agreements. Of course, how this will work out  depends on the quantity and quality of the data we will be able to collect. The overall goal is improved and fair platform work.

Is this new?

It definitely is. Thus far, there is no other comparable systematic research focusing on the working conditions of platform workers on this scale. And since WageIndicator Foundation, the driving force behind it, is active in 140 countries, a massive roll out is quite conceivable. Moreover, we can easily compare the earnings of platform workers with those of employees in ‘normal’ businesses.

Which platforms will we focus on?

 In our research we will include Uber, Swiggy, Zomato, Dunzo,Ola, Urbanclap, Housejoy and more. Please check the full list of platforms included in our research.

Do you want to share your personal experience?

 If you, as a platform worker,  want to contribute your personal data, you may do so by filling in our online survey! You may also want to share this link with your colleagues.

Would you like to assist in collecting data?

Would you like to assist WageIndicator in collecting as much data as possible? Please use this online/offline-app and keep us posted!

What laws and regulations exist already and how are these put into practice?

 In our labour law pages you may find all the information we have collected thus far on the legal situation of platform workers:

Our present research aims to document the real situations in which platform workers do their job. In this way we hope to piece together the laws and regulations which practically govern their working lives.

Our thanks go to Instituut Gak

The project Platform Workers: Decent Rights & Pay is supported by the (Dutch) Instituut Gak.