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Duties and tasks

  • Writing business and government correspondence such as replies to requests for information and assistance, damage claims, credit and billing enquiries and service complaints
  • Assisting in the preparation of periodicals, advertisements, catalogues, directories and other material for publication
  • Receiving customers' orders for classified advertising, writing and editing copy, calculating advertising rates and billing customers
  • Reading newspapers, magazines, press releases and other publications to locate and file articles of interest to staff and clients

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    Skill level

    Semi-skilled
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